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What time are you open at?
Hours of Operation: Monday through Friday, 9:30 - 5:00 pm. Saturday 9:30 - 3:00. Sunday - closed. 

What repair service guarantee do you have?
Husqvarna Viking has a 30-day parts repair guarantee. If you find an issue with the part after it has been replaced, please contact us within 30-day of service/repair and we will be glad to assist.

How can I sign up for a class? 
You can view our class listing on classes page. 

When and how do I pay for a class? 
Class fees are due one (1) week prior to class. We accept cash and all major credit cards. At this time we do not have payment processing option online, so we will be glad to see you in the store. Class fees also do not include supplies. Supplies for a canceled class cannot be refunded.    

What if I cannot make it to prepaid class? 
Class fees will be refunded or can be applied to another class. 

I would like to learn to use my sewing machine. Can I take a private sewing class? And how much is it? 
Yes, we are happy to sit with our customers one-on-one and go over a sewing or embroidery machine in detail. A private class usually lasts 1 hour to 2 hours, depending on the student's needs, and will cover all of the machine operations including threading, bobbin winding, stitch functions, as well as review of available stitches and their practical application. Private classes are $25.00 per hour. 

Customers who purchase sewing, embroidery machines or sergers from Alamo Stitchin Post receive New Owner's classes that go over their newly purchased machine in great detail. If you would like to join one of these classes but have not purchased a machine here, the cost of a 3-hour class is $45 per class. 

Can I put items on layaway?
We require 20% down of the total cost of the item to open a layaway account. Regular monthly payments must be made. If 2 monthly payments are missed, customer loose previously paid balance and the item. No refund on layaways. If you change your mind and would like to apply balance towards a different item, you may do so. 

How long can I keep my machine at your shop?
Machines brought for repair will be kept at the store a 30-day period after repair is complete. Those who will be absent longer due to military leave or other personal reasons can keep their machine at the store longer after making appropriate arrangements with the store staff. 

I have a quilt top and would like to finish the quilt. Can you help? 
We can assist you with questions you may have and we can also help you finish and machine quilt your item. Please refer to our Services page for more information on machine quilting and long-arm certification and rental.  Please contact the shop if you are interested in a special class on quilt binding, mitered coners and machine quilting. 


CONTACT US

Mon - Fri 9:30 am to 5:00 pm
Saturday 9:30 am to 3:00 pm
Closed Sundays & Some holidays
alamostitchin@satx.rr.com
210-656-6700
5315 Walzem Rd.
      San Antonio, TX 78218        Directions



LITTLE ABOUT US


Alamo Stitchin Post is a locally owned certified Husqvarna Viking and Singer dealer and repair shop that offers quality service, sewing and quilting classes, as well as various sewing notions and books.

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